Privacy Policy
Last updated: 13 November 2026
This Privacy Policy explains how Rysken collects, uses and protects information submitted through this website and in connection with our WordPress security services.
1. Information We Collect
We collect information you provide directly to us, such as through our contact and partner enquiry forms.
- Contact details: name, business email, phone number, company or agency name
- Website information: website URL, country and number of websites managed
- Enquiry details: service required, message content and any details you choose to share
- Technical information such as IP address, used for spam prevention and rate limiting
2. How We Use Information
We use the information you submit to:
- Respond to your enquiry and discuss the relevant security service
- Prepare proposals, scoping documents and service agreements
- Deliver agreed security assessments, testing and remediation services
- Maintain records required for service delivery and legal compliance
3. Data Security
We apply reasonable technical and organisational measures to protect submitted information, including restricting access on a least-privilege basis and avoiding exposure of credentials or sensitive data in client-facing systems.
4. Data Retention
We retain enquiry and engagement information only for as long as necessary to deliver services, meet legal obligations, and support legitimate business records. Retention periods for security evidence and reports are agreed as part of each engagement.
5. Third-Party Services
We may use third-party service providers, such as a transactional email provider, to help operate this website and deliver enquiry notifications. These providers process information only as necessary to provide their service to us.
6. Your Rights
Depending on your location, you may have rights to access, correct or request deletion of your personal information. To exercise these rights, contact us using the details below.
7. Security Testing and Client Data
Any access to client systems, websites or data during a security engagement is governed separately by the agreed Statement of Work, Rules of Engagement and confidentiality terms for that engagement, not by this general website privacy policy.
8. Contact Us
For privacy-related questions, contact us at hello@rysken.com.